Portfolio
Igniting a passion is what I do best. I do not preach nor do I lecture, I inspire!
My training procedures are delivered in a unique way that seeks to unearth the best version of that member of staff that they can possibly be. This benefits you as an organisation enormously, as job satisfaction is key and the high level of happiness of staff radiates through to the guest, creating a wonderful experience for both.
I have dedicated my life to the hospitality industry. I understand the timing difficulty that the team has and in an effort to adapt, will be working on their tasks, before, during and after service.
I advocate the ‘hands on approach’. Focusing on real life experiences, I will expertly execute “on the job training”, for 5 hours at each session, which will direct, advise and intensely drive the team to deliver an outstanding level of service, not just one time, but every time! It is the key principles that I will ingrain in staff to enable them to achieve consistent perfection!
CONSULTANCY
- fOOD & BEVERAGE
- fINANCE
- Overall aspects of Food and Beverage Operation;
- Concept and Menu planning;
- Kitchen Planning;
- Food and Beverage costing, GP analysis;
- Reviewing and improving financial aspects of the operation;
HOSPITALITY, FIRST IMPRESSIONS & TEAMWORK
- THE TRUE MEANING
- EARS, EYES, HANDS & KNEES
- Making guests feel relaxed;
- Genuine warm and friendly welcome & body language.;
- Win, lose, play and stay together;
- Working together works;
- There is no “I” in “Teamwork”
JOHN DAVEY
- foh & boh
- MYSTERY DINER
- In-house operating documents;
- Bar consultancy from set up to décor, costing, cocktail lists;
- Public Relations;
- Supplier database – flowers to vegetables, wine & spirits – cleaning products;
- IT & Technology;
- Mystery diner with full report & recommendations;
- Wine club;
- Access to large number of contacts worldwide – database;
- Access to quality suppliers.
BRIEFINGS, PRODUCT KNOWLEDGE & RETURN BUSINESS
- tHE POWER OF KNOWLEDGE
- CONFIDENCE
- Inspiring;
- Motivating;
- Makes you confident;
- Gives client confidence;
- Increase sales;
- The key that triggers return custom;
- Exceed expectations;
- Sincerity
a method to follow
SUPPLIER RECCOMENDATIONS
Please contact me and I will make a personal introduction to these fantastic suppliers.
QUALITY
100%
COST
100%
RELIANCE
100%
Testimonials
kind words by clients
"Having known John for many years….I can only say that he is a total consummate professional ….He has tremendous pedigree and demeanor. John’s front of house, restaurant, food service knowledge, and hospitality experience is second to none….A passionate trainer, his love of the restaurant business makes John a great ambassador to our industry…..I know his peers and colleagues look up to him and have the deepest respect for John…..He is also great company to be with, telling industry stories but do not let him tell his jokes!"
Russell Gish, Owner
Global Hospitality Services, Inc.
Orlanda, USA
Orlanda, USA
★★★★★ 5/5
"I have worked with John at various points over a long period of time and I think it is fair to say that he really is one of the last of the great hosts still working in the industry. People with an absolutely natural ability to make people welcome are few and far between and John has this in spades. Furthermore has worked in many highly ambitious restaurants and has great technical ability and knowledge to pair up with phenomenal people skills."
Philip Howard, Head Chef
The Square, 2 Star Michelin, Mayfair
★★★★★ 5/5